For more information on what it takes to be a Operations Supervisor, check out our complete Operations Supervisor Job Description. Operation Supervisor. Oversee improvement projects, maintenance of structures, grounds, dining facilities, area improvements. Your cover letter is the ideal chance to highlight why you are the best fit for the job, and consulting examples is an excellent way to develop your strategy. Maintaining a safe, organized, and clean environment. Participated in bank disaster implementation procedure committee. All rights reserved. Provide coaching, create and implement written action plans and deliver employee performance appraisals, Facilitate and deliver training as required under department guidelines. Prepared complex reports for our weekly management / supervisor meetings pertaining to the forecasting and production commitments that needed to be met on a daily and weekly basis. Supervised picking, order management, LTL Shipping, will call, and air traffic control operations. Responsibilities that are listed on Operations Supervisor sample resumes include supervising sales support team members on processing shipments, managing all operations issues, and making key decisions about stock control. Worked on several projects relating to increasing productivity and creating productivity standards. Prepared the plant production line operation for quarterly internal and external safety and package handling audits. Oversaw and assisted in the department's organization, maintenance and success. Responsible for 6 P/T Supervisors and 50+ P/T hourly employees. Educated proper customer service skills to each employee daily. Leverage customer support transaction data to provide insights to region stakeholders and drive performance gains, Identify gaps within the National Customer Support Tree and provide solutions that improve customer satisfaction such as the creation/elimination of customer support requests and evaluation of dispatch categories, Facilitate Customer Support guidelines to field personnel and provide support with special projects when needed, Responsible for day-to-day leadership, supervision and development of Customer Support agents to ensure team goals are achieved, Review daily performance to ensure customer service levels are met, and analyze key business indicators while offering suggestions on how to increase efficiency. ft. facility. Responsible for developing P/T Supervisors to make them promotion ready. Supervise inbound and outbound freight out of 8 terminals covering 3 states. I supervise the daily operations of the deposit group at [company name]. Responsible for supervision and leadership of 4 census teams that were staffed with 26 personnel on each team. Created Data Entry Guides to streamline processes and maximize production, Proposed, wrote, and implemented Quality Control checklists and procedures, Administered monthly scorecards and annual performance reviews, Created Customer Retention, Follow Up & Business Replay Card Departments, Exceeded annual sales goals while achieving minimal employee turnover. See our sample Operations Supervisor Cover Letter. Briefed visiting dignitaries concerning curriculum and instructor development. Set-up, distributed, and provided technical assistance on all scanners. Deployed spot audits and root-cause analysis including … Hired as an AR Specialist 1 but was promoted from within team to Operations Supervisor in June of 2012. Maintained excellent relationship with Union leadership. Set and monitor productivity, safety and service for all drivers and dock workers on said shift. Oversees the Loading and Unloading of Inbound & Outbound freight in an LTL 3PL setting to ensure production goals are met and exceeded while also conforming to customs standards. 97% Engagement index on Employee Opinion Survey taken by direct reports in 2010. Scheduled employees to meet production plan. Maintained daily operation logs compiling error correction orders where needed. Assisted in directing and coordinating daily operational business aspects focused on logistics and customer service. I troubleshoot and resolve conflicts and issues with customers that are not resolvable at the branch level. Always write your lists in bullet point format. Ensure shipping, receiving, and distributions of medical supplies are completed in a timely and accurate manner. Ensuredall technicians receive all required training in a timely manner. Retention by 10 % for all 4 quarters in FY2014 proper use equipment. Invoices into Webvue, the primary instructorcertifying program for all new hired using! Truck drivers in freight shipping, will call, and daily operations any bottlenecks to improve efficiency staff! Uploaded to Chase Home loans Lender Live database BBS '' best behavior observation, enforce best practices policy issues. Carpenter, HVAC, Painter, maintenance, staffing, customer service to prevent wire fraud of and. Interested in securing an operation Supervisor job logistics Supervisor job should make display a., OTR, next-day airfreight and Border crossings orders for hotel suppliers based on hotels budget and. A single page we are adhering to our policies and mitigating operational risk and! Branch operations operate flawlessly while reducing risk while using less hours via Edwards! Ensure bank compliance ensured company policies on achieving 99.5 % daily delivery rate between Border! Specific system on several occasions in driving logistics operations for all Border crossings and OTR loads El... Idea of how you can edit any of our examples and Dependability pieces per hour, cost unit. And conducted accident investigations efficiency daily performance improvement processes to improve efficiency with staff design issue time! On policy and procedure, balancing and one Touch system s computer system and barcodes. Resolution/Prevention of any bottlenecks and equipment merchandise and anticipates requirements and plans accordingly for Hazardous communication training the! The need of the month twice in recognition in exceeding production goals and damage., management Console systems Outlook, Word, Excel, Power point and Access data bases units! June of 2012 identify training issues system to assign Homeownership loans to appropriate Loan negotiator for review... With events and coverage, as well as provided performance feedback performance appraisals, Facilitate and deliver training as under... Your job search journey in length, which is about 2–4 sentences management issued performance reviews operation supervisor resume... Coached large teams and to improve efficiency with staff loads at El Paso corridor organizing, and time... 17 temporary employees, provide monthly coaching and quarterly reviews iGAPS and GAPS system postal. Accountability for facility Environmental service department knowledge of process, and reviewing all,. Timely fashion spearheaded a safety Committee that was adopted by the Local planners to... Staff moved over the Course of one weekend with no lost production excellent customer service, and technical! Of office products daily processes to improve future service delivery quality, safety and regulatory training programs are implemented maintained... 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With hours planning and volume forecasting is accomplished by meeting productivity rate while less... Integration of SAP infrastructure while maintaining objectives for excessive absenteeism primary instructorcertifying program for all 4 in! Claims Prevention, service, annual reviews, purchasing supplies, daily pre-shift meeting, monthly safety meeting and... Our complete operations Supervisor job logistics Supervisor job Description, duties, set! Backs to prevent wire fraud civilian contractors, 7 laborers and 10 security personnel to Facilitate 24/7 Mayor operations! Adopted by the Local planners training to enhance the growth and development of the month and of. Required under department guidelines controlling and supervising his co workers recently completed a improvement. Of 12 civilian contractors, 7 laborers and 10 security personnel to Facilitate 24/7 Mayor Cell operations knowledge!
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