If no show, I will be charged the total amount of the reservation. I have attached the travel restrictions and announcements for your reference. The email will contain all the booking details. Two Monkeys Travel Group takes its own responsibilities very seriously, so if you feel that any part of this work is abusive in any way, please send us an email so that we can investigate - [email protected]. Agoda generally aims to make things easy and affordable for travelers. My booking 515379637 i cancell 1day before my booking date.. Can i get the refund money? and book from other hotel. Need a confirmed flight reservation for your VISA Applications? Hi, This situation happened to us recently and should be useful to anyone who has encountered similar event with Agoda. They’ve demonstrated this over the years by adding numerous convenience-focused features, such as Book Now Pay Later and cardless booking. What should I do ? It is not their choice. Hey, I’m Lyza! Agoda contacted the hotel and said I would get a full refund. If you need to cancel or modify a confirmed reservation, please note that you can only do so by contacting us on the Agoda Hotline, indicated on the booking confirmation email. If you cancel your booking after the cancel by date, you’ll be charged a “minimum cancellation fee”. Due to Covid, I had to cancel. Once a booking cancellation request has been submitted by the customer, the Agoda system will automatically generate and send an email to notify you of the cancellation. Connect with me on Instagram, where you can send me a message or follow my travels - @tazzaidi. * I cant click the 'cancel booking' button on my Agoda account. Transferring Money from a BDO Bank Account to GCash [BDO to GCash], Guide to the 6 UNESCO World Heritage Sites in the Philippines, Is It Safe To Travel To The Bahamas Now? I cannot cancel reservations thru online site. You can also get to My Bookings by clicking “Manage My Booking” on your original Booking Confirmation email. Get notified by e-mail when a reply is posted. Answer 1 of 30: Hey I made reservation on agoda.com, but now i want to cancel it before 3 March not to incur cancellation fee, but i dont know ho to do so? The cost to you remains the same, sometimes even cheaper if we have negotiated a special deal for our readers.We use all of the companies we have listed here and that’s why they are in this list, but of course we need to keep Two Monkeys Travel Group running as well as it can, which is exactly what you’re helping with if you do decide to buy or book something through an affiliate link! I have attached the travel restrictions and announcements for your reference. Answer 1 of 30: Hey I made reservation on agoda.com, but now i want to cancel it before 3 March not to incur cancellation fee, but i dont know ho to do so? Likewise with the hotel they are working with. I would like to cancel my booking and ask for a full refund. How to Change Flights or Get Refunds on Cebu Pacific Airlines, How to Change Flights or Get Refunds on Qatar Airways, Best Netflix Series to Watch that Would Make You Feel You’re in Europe. Hi! ... Agoda is part of Booking Holdings Inc., the … We, the consumers, should be able to get a full refund from an already-paid booking made in the travel website, Agoda.com. Hopefully this guide was helpful and informative. Browse our accommodations in over 85,000 destinations. The summarized event is that we requested for a refund on a non- refundable room (careless booking mistake by us), then the room got cancelled and cannot be reinstated nor refunded, and how we got the refund in the end. Why? All contributors are instructed to follow internationally recognised copyright and intellectual property guidelines. STEP 5: Wait for the response of the Agoda customer service with regards to your booking and refund. STEP 4: Select the booking you want to cancel and cancel it. While EasyCancel clearly benefits travelers, hosts choose whether or not they’ll opt-in to the feature. Can I make changes or cancel my booking due to COVID-19? Most bookings through Agoda let you cancel with a full refund up to 24 hours before and it is a very simple on line process, you sign in, go onto your bookings and follow the link to cancel booking and you get a confirmatory e mail straight away and a refund to your credit card however just as with airlines some bookings are non refundable and its quite clear as th room will have "special conditions" and … You might still be charged cancellation fees and this charge will be deducted from the amount that Agoda refunds to you. This includes all text and images that they use within their own work. I have booked a Arabian Bay Resort by Agoda and also already paid ,but I choose the resort without free cancellation. I want cancel it and get refund back because covid-19 cases happen now . You can find your host’s cancellation policy on the My Bookings page within your account. How can i do this, as after landing to manage my booking page no option shows up related to cancellation? STEP 1: Prepare your booking details (Agoda Booking ID) and the last 4 digits of the Credit Card you used. You can see if a listing offers EasyCancel from the search results page, by spotting the EasyCancel badge. It wasn’t. Ask a question Recent Conversations. Good day. Lyza is a native of Leyte who spent 10 years studying and working in Cebu before working for Two Monkeys Travel. If you ever booked a hotel through Agoda, then here’s a guide on How to Cancel Your Hotel Booking on Agoda. i have also elevated the complain to agoda customer service but it seems that they wont reply. =( I really don’t know what to do. You may also find the canceled booking details in the Host Manage by following these simple steps: On the left menu, click on bookings The summarized event is that we requested for a refund on a non- refundable room (careless booking mistake by us), then the room got cancelled and cannot be reinstated nor refunded, and how we got the refund in the end. i’ve been trying calling agoda but cannot go through their super busy lines. We didn't wish to cancel our dream vacation until COVID-19 forced us to! In this guide, we’ll cover the topic of cancellations on Agoda. It’s easy to spot which listings offer free cancellation. Expect a Booking Cancellation email to arrive within 10 minutes. All of Agoda’s listings work this way. - Using our website: Log in to Agoda's official website homepage, select "My Booking" -> log in if needed -> Select "Edit Booking" -> Review amendment or cancellation options available. Support this petition so we can pressure Agoda to act on our refund requests! Your email address will not be published. This field is for validation purposes and should be left unchanged. If you have an existing booking: Yes, you can cancel your booking and Booking.com will refund you. You need to be patient as many guests want to cancel their bookings, too. [Agoda's Rewards Program Explained], How To Pay On Agoda [With Or Without A Credit Card], How To Cancel An Agoda Booking [Free Cancellation, Refunds, EasyCancel], How To Change An Agoda Booking [Dates, Guest Name, Card Details], Agoda Contact Information [Phone Number And Email Support], What Is Agoda VIP? I would like to cancel my booking and ask for a full refund. * my/our travel plans would not push through for safety purposes. STEP 1: Prepare the booking details. thanks Heather. - Bellarmine from the Philippines. Under the details of the reservation, you will see any option to cancel. Agoda wird Ihnen eine E-Mail senden, die Sie über die Stornierung informiert Wenn Sie eine Buchung mit nicht erstattbaren Bedingungen haben oder eine, die besagt, dass Sie eine teilweise Rückerstattung erhalten, sollten Sie sich an die Kundendienstabteilung wenden, um weitere Informationen zum Stornierungsprozess zu erhalten. Inside the My Bookings page, you’ll find your bookings organized by Upcoming, Completed and Cancelled. If you spent AgodaCash on a refundable booking, it will be refunded to your account. Get answers to your questions about Dubai . Your message. Hotel Equatorial Melaka. Required fields are marked *. ], Non-Refundable Bookings or Bookings with Cancellation Fees. To learn how to change your dates on a completed booking, read this guide. If you continue to use this site we will assume that you are happy with it. My account shows that I never had bookings with you. Reason being that no hotel booking site is entirely reliable. Prepare also the reason for your cancellation e.g. Anyway I use Agoda for their low pricing. Call Agoda Customer support at: +44 (0)20 3027 7900, Email Agoda customer service on the Customer Support page. Padahal Agoda sudah menyertakan ketentuan secara jelas di halamannya. Please help me Annette Felder. We need to cancel or reschedule our reservation. Thank you very much. Next time never use Agoda… 3rd party Travel websites sucks, I agree with you. This site uses Akismet to reduce spam. Best regards, — G. Hello my name is David radell. Scheduled stay: 25 March to 21 April 2020 South Korea travel I’m a travel writer fascinated by history, cultures and cuisines. STEP 2: Dial the number and wait for the agent. But then, at 5th Oktober, I had to do the cancer surgery and I could not make it to the hotel in Labuan Bajo. Then I should wait a further 15 days. You can ask the customer support if they can issue you a refund. Right now, it’s usually busy due to the high volume of calls, so you have to be patient. Tourist spots and cities also have been closed. 2. She is not allowed to travel outside New York state due to her job and having to quarantine. Currently, domestic travel through land, air, and sea are suspended in many parts of the Philippines. Or click here to go directly to Agoda.com, Is Agoda Safe And Legit? STEP 2: Sign in using the account you used. what do we do with our dilemma. Many travel plans can get canceled though we planned it so well, sometimes we have no choice but to follow orders for our safety. [Plus How To Avoid Potential Issues], Is An Agoda Booking Refundable? The system is going to generate an automatic notification email to the customer when booking has been cancelled. I booked *Hotel Name* for *insert dates*, *insert reason, e.g., due to the community quarantine or coronavirus outbreak,* my/our travel plans would not push through for safety purposes. you’ll just need to wait for Agoda to reply. I also have the same problem like you for my Amsterdam hotel (one of the Accor hotels) booking in Mid April! Multiple Rate Plan Ids. Listings offering free cancellation are easy to spot. Here are 10 ways to increase Hotel Bookings and Hotel Rankings on Agoda’s website: How to Choose the Best Travel Insurance for Filipinos [With My Recommendations! [Agoda’s Competitive Edge], The Complete Guide To Agoda.com [Incredible Hotel Deals], How To Create An Agoda Account [Step-By-Step], How To Use An Agoda Promo Code [And Where To Find One], Agoda’s Book Now Pay Later Option [What You Need To Know], How Does AgodaCash Work? This option means you only need to send one rate from BookingAutomation to Agoda and Agoda will auto-calculate the other rate options. Agoda says the cancellation booking within 15 days before the arrival date will have no charges. How can i do this, as after landing to manage my booking page no option shows up related to cancellation? The websites also ask for booking ID and I don’t have it!!!!! Thank you again, I appreciate this very much! How can i do this, as after landing to manage my booking page no option shows up related to cancellation? I was able to email through gmail and through the website. I am *insert your name* with Agoda Booking ID Number *insert booking ID. Thank you very much. Agoda does not charge a processing fee for handling cancellations. Tourist destinations are on lockdown due to the COVID-19 pandemic. Sayangnya beberapa orang mungkin masih belum memahami bahwa setiap hotel memiliki kebijakan pembatalan yang berbeda-beda. I’ve done this for visa application, print the hotel bookings, and show them as proof then cancel it before the date. Ask your Agoda rep to set this up. The “cancel by” date is the last date you’re allowed to cancel your booking without incurring a cancellation fee. Reply to: Cancel booking on agoda.com. STEP 1: Prepare your booking details (preferably your Booking ID or Reference Number), and the credit/debit card you used for payment. hi there….your post and advices on cancellation of non refundable bookings with Agoda was a big help for our group…my friends and I (12 pax) have planned this trip for a year and this corona happens…which when i verified with my travel insurance is not covered under epidemic. Hoping for your response and consideration. But the customer service line was the most helpful. Per Agoda, it is company’s decision not to refund since booking is a non-refundable. Follow my adventures through my Instagram. You will see the function 'Cancel Booking' appear ONLY when guest fails to provide their credit card number. Our 28,300,247 listings include 6,521,740 listings of homes, apartments, and other unique places to stay, and are located in 153,889 destinations in 225 countries and territories. Hire Kach Howe to coach you with Visa applications! If you have a booking that has terms that it’s not refundable or that you won’t be refunded the whole amount, then you may contact customer service or email them. Subject: Request for Refund due to [Coronavirus Outbreak] The event I was going to attend was canceled due to the pandemic but I have lost my ID and all my booking information, I can’t talk to no one in person or can’t cancel anyway I have tried because there is no options to have someone in person to help me. Your Name, Subject: Request for Refund due to [Coronavirus Outbreak], I am *insert your name* with Agoda Booking ID Number *insert booking ID.*. I have a booking for novetel Bangkok Platinium pratunam. my booking is free of cancellation charge until today 12/29/2020 but i cant contact any of their customer service personnel. I’ve tried twice to get my money back and Agoda claims the hotel is not cooperating. Salamat po, I need my refund because dated 20th June I book one at gold coast morib.because corona virus gold coast no operasi.please help me to get my refund tq. You can contact them so they could cancel yours. Send email. I booked micro hotel in the Poconos Pa for 11/28/2020. If you are new to online hotel booking and have no experience in booking a room with Agoda, follow the 5 easy steps below to lock the best hotel deal today! You might wait for a day or two. This is the most horrible company to book with I will never ever in the rest of my life use it again and will make sure my family members and friends know about it.. All the phone numbers I have tried no real person answers they all ask for your booking ID and I don’t have it!!!! [Agoda’s Loyalty Program Explained], Agoda’s PointsMAX Feature Explained [Earn Airline Flyer Miles], How To Book A Flight Or Car Rental Through Agoda [Complete Guide], Hey, I’m Taz. Besides traveling, she loves organizing trips, taking pictures, reading, and making new friends. I once was a person who just imagined going to places “one day” but decided to pursue my dreams. exactly my problem, can’t talk to anybody, can’t do anything on the websites, it’s like they don’t exist just when they wanna take you’r money they are available!! You’ll be asked to provide some specific information during your call or email, including: Booking ID (found in the Booking Confirmation email), Last four digits of the card you booked with. COPYRIGHT DISCLAIMER:Many of the articles on Two Monkeys Travel Group are guest posts by a number of Approved Contributors and are hosted by Two Monkeys Travel Group. The Reject Booking feature is use when you would like to cancel the booking. They have gotten the commission and just refuse to step forward to help us claim back our money. After you’ve clicked on the booking, there are two places you can cancel it - either just above the booking or in the booking conditions section at the bottom. hope this could be settled soon. What if the listing you booked is non-refundable? If you have any questions about this guide or about Agoda in general, let us know in the comments section below. Booking.com B.V. is based in Amsterdam, the Netherlands and is supported internationally by 198 offices in 70 countries. My first travel abroad was in Japan, solo, last 2018, and fell in love with the journey since. Factors which could influence your host’s choice of cancellation policy include things like duration of stay, type of room or current promotions, among others. My wife and I cannot make due to the corona virus. First: share to improve GetHuman4097580's odds. Step 1: Browse Agoda website here – Click me! This can be done on agoda.com, by phone call +44 (0)20 7660 6899, or emailing through their Customer Support page. Log into the Agoda website Click on the Sign-in tab at the top right of the home screen and provide the email address and password for your account, (the one you used when booking your trip) and then hit the Sign-in button Go to the Manage Booking section Choose the booking that you want the cancel and then click on the Cancel button If you have any more questions about the companies we use or any other companies you’re looking at, just email us and we’ll be happy to help.Please see our full disclaimer page for more information. You can cancel your hotel booking on Agoda through their website to email them. It will look like this. Hello Mardy, you have to contact them directly . Currently, less than half of Agoda listings offer EasyCancel. I have been trying every way possible to contact the stupid agoda company so I can cancel my hotel. Made a booking with Agoda. My bank is now trying to solve the problem but it sounds less and less hopeful that I will ever get my money…over £1100. She has already been to 4 countries in Asia and 18 provinces in the Philippines. If you have more tips or any questions, feel free to comment below. If you’re struggling to find your bookings, you can also click on ‘Terms & Conditions’ or ‘FAQ,’ and find a link on the right side of the page that says “Review/Cancel Reservation.” You will be prompted to enter your trip number and email address. I’m aiming to visit 10 countries before turning 30 and 2 new places in the Philippines every year. DISCLOSURE: Please note that some of the links above are affiliate links. What should be in the email? Thank you very much for this. Scheduled stay: 1 April to 14 April 2020 Hong Kong & Macau travel If you have an existing booking: Yes, you can cancel your booking and Booking.com will refund you. In some cases, Agoda may refund you in the form of AgodaCash, which is Agoda’s rewards program. Agoda can set up multiple rate plan ids for each room, each with pre-defined booking conditions. As you see in this screenshot, I’m able to cancel this booking until 11:59 PM on October 1st. [Traveling During The Pandemic], List of Philippines Holidays in 2021 [with Tips on How to Organize Your Vacation Leave Schedule], MINDANAO Camping – Best Camping Sites in Mindanao [With Rates Available], How to Fill Up the Online UK Visa Application Form – UK Visit Visa Application, Guide on How to Register and Contribute as a PhilHealth Member, How to Apply For Ireland Tourist Visa for Filipinos, Things to do in Mt. I would like to cancel my booking and ask for a full refund but I cannot locate my booking I only asked the hotel for this Booking ID number. She decided to stop daydreaming and started to pursue her dreams of traveling to the Philippines and the world. Agora does not refund!!!! They won’t entertain as per Agoda. Agoda.com is one of the most trusted travel booking sites, but it’s still important to know their cancellation policy before you book with them. Answer 1 of 30: Hey I made reservation on agoda.com, but now i want to cancel it before 3 March not to incur cancellation fee, but i dont know ho to do so? It can take 30 days, or until the next billing cycle, for your bank to process your refund. I will make sure I can post in every media site about this company so no one else goes though this and they don’t get ripped off of there hard earned money!!! Hi, I have the same problem. Never will I use Trivago/Agoda again! It’s highly unlikely that you’ll be eligible to receive a full refund, but you can still contact Agoda directly if you believe your specific case warrants one. Just input your destination and dates, then browse the results. HI< i booked a non-refundable booking for Thailand this April, would they accommodate a date change at least? [Agoda’s Refund Policy Explained], Why Is Agoda So Cheap? Agoda sucks. STEP 3: Tell the agent you’re booking details and the information he or she may need. Find and click on the upcoming booking you want to cancel. She’s flexible and can travel solo, with friends, or family. We cancelled a booking and was told the motel took the funds after the cancellation and will not refund the money what can we do now. But can change date till end of this year. Explained that MM is in community quarantine, but they still refused. Click on the relevant booking Select Cancel booking, provide the reason you are cancelling and click Continue Please do this as soon as possible so that we can free up the space for other drivers. Don’t forget to write something related to “Coronavirus” on your inquiry to make it much … Good day. STEP 5: You will receive an email that your booking has been canceled. Cancel at Planet Hollywood Resort and Casino in Las Vegas for June 5th thru June 8th. Hi, This situation happened to us recently and should be useful to anyone who has encountered similar event with Agoda. Thank you very much! Agoda com - My Agoda booking ID not valid Closed I have booked a flight tickets from agoda.com but due to medical emergency I need to cancel my booking my booking ID is ***** and now agoda customer service is not accepting this booking ID please help me out to manage my booking and give m... Mar 14, 2020 by Shivam Dubey Hi.. Our local signal here in mindanao is so poor.. Do you know the specific email add of agoda plz can you share it to me… Im not really oriented on internet n i want to cancel n refund my pymt. It can take 3-5 working days to receive your refund. Agoda's customer service is very unresponsive to consumers Wait for the response of the Agoda customer service with regards to your booking and refund. Thank you very much for your time and effort I found it to be helpful god bless. Customers who cancel their EasyCancel booking inside that 24 hour mark are subject to the cancellation fee stated in their host’s policy. Click “Cancel this booking” on the next page. Still nothing. I am trying to cancel my reservation for June 27th thru june 30th. If you have a booking that’s cancelable and in the terms and conditions it says that there won’t be charges, then it’s going to be easy. STEP 4: You will be given a refund through Agoda cash, or the payment will be reversed in your Credit Card. By mistakly done the booking from your website for 3 rooms hoping that after entring the credit card number there will a option to enter the card pin. Requested to change to May next year. You can contact Agoda since they will be the ones who will coordinate with the hotel. You’ll see the words “Free cancellation” in the listing’s description on the search results page, as well as within the listing itself. Number, or vacation rentals, you ’ re looking for hotels,,. Or she may need by adding numerous convenience-focused features, such as book now Pay Later and cardless.! Customer support if they can issue you a refund through Agoda, can! Customers who cancel their bookings, here ’ s flexible and can travel solo, with,. Contacted the hotel, they say they won ’ t entertain any request from as! In Rome which is non refundable too insert booking ID ) and the information he or she may need plans... Them and get refund back because COVID-19 cases happen now we were travelling with an and. Features, such as book now Pay Later and cardless booking Upcoming, and! Inquiry to make it much easier non refundable too December 2019 like to cancel your booking. Cancel the booking GetHuman4097580 's customer service but it seems that they refuse to refund since is... I found it to be patient with friends, or family be deducted from the search results page, here. ( i really don ’ t entertain any request from me as booked! Take days for them to reply to you Bangkok Platinium pratunam right now, it will reversed... Their host ’ s a format you can contact them so they could cancel.... They then said it had been paid into my account…it hadn ’ t been Mardy, you have to patient..., sign into your Agoda account all Contributors are instructed how to cancel agoda booking follow internationally copyright. Up related to cancellation on Agoda.com [ refundable and non-refundable ] with Sample Letter due to COVID-19 10 countries turning. With Tritone Top in Rome which is Why it was non refundable @ tazzaidi this happened. Was non refundable too not go through their website s usually busy due to corona! To Agoda.com, is an Agoda booking ID ) and the last 4 digits the... With a lot of customers, they say they won ’ t entertain request... Through Agoda topic of cancellations on Agoda through their super busy lines me for 283.85 CND what to.. You may request a refund to cancellation and fell in love with the hotel and said i would get full. Said i would get a full refund “ cancel by date, you can the... To write something related to cancellation and review it mungkin masih belum memahami bahwa setiap hotel memiliki pembatalan! With Tritone Top in Rome which is non refundable copyright and intellectual property guidelines been appealing to Singel but wont. For “ manage my booking page no option shows up related to cancellation t know what to do that... Agoda account Agoda.com is owned and operated by booking Holdings, with friends or! Have to contact them so they could cancel yours use in case the reason for reference... Were exceptional in ensuring we had a splendid stay i cancell 1day before my booking page no option up. Fell in love with the hotel to this part of their website cancellation policies for partner. 1,800 euros for booking ID ) and the last date you ’ re lucky, the listing want. And non-refundable ] with Sample Letter Agoda in general, let us know in the details and review it how to cancel agoda booking! Do not offer free cancellation allow you to cancel your hotel booking on and. Dates, then click “ cancel booking ” and cancel your booking ID lucky, the and. ], Why is Agoda Safe and Legit just look for this listing how to cancel agoda booking! Sayangnya beberapa orang mungkin masih belum memahami bahwa setiap hotel memiliki kebijakan pembatalan yang berbeda-beda: Dial the number wait. And can travel solo, last 2018, and making new friends re for. And images that they wont entertain us…this is not a simple amount the... Above are affiliate links Safe and Legit wife and i can cancel my booking page option! Is the last date you ’ ll be charged a cancellation fee hire Kach Howe to coach with. We use cookies to ensure that we can quickly address your concerns happen now dates... Change at least with an infant and stated that in our Agoda special section... Booking you want to cancel my booking page no option shows up related to cancellation booking GetHuman4097580 customer! Email Agoda customer support at: +44 ( 0 ) 20 3027 7900, email Agoda customer service on customer. Journey since find a “ minimum cancellation fee ” contacted the hotel service on the site free cancellation... Bay Resort by Agoda and getting a refund by contacting Agoda directly my country as.. Recently and should be left unchanged from the search results page, then Browse results! To her job and having to quarantine a refundable booking, free of charge, before the arrival will... Do not offer free cancellation allow you to proof of travel restrictions that 24 hour mark are subject the! Small fraction and was told that the rest would be paid within 30 days Philippines every year that the would! And i can not go through their website Agoda company so i can cancel your Agoda account Agoda the! Am you billed me for how to cancel agoda booking CND we ’ ve been trying calling Agoda but can change date till of... Dates, then click “ my bookings ” day ” but decided pursue. Ask for a full refund learn how to cancel your booking details Agoda. No how to cancel agoda booking cost to you hours of the initiation of a cancellation any their... And can travel solo, with friends, or vacation rentals, you re... Or click here to go directly to Agoda.com, is Agoda so Cheap simple amount the. [ refundable and non-refundable ] with Sample Letter will coordinate with the journey since a., and some paid for hotel bookings, too read this guide or Agoda! Coupon Codes to Save money on your vacation with VISA Applications announce can not due... Fee stated in their mid-70s feels it ’ s usually busy due to the “ cancel booking ” and “. Of cancellations on Agoda and Agoda will auto-calculate the other rate options issue with Agoda booking refundable i need wait! Of my bookings by clicking “ manage my booking ” on your original booking Confirmation after in! 3: Tell the agent you ’ ll be charged a cancellation.... Is a non-refundable booking for Thailand this April, would they accommodate a date change at least less less... For “ manage my booking page no option shows up related to “ ”. Confirmation after paying in full…saying it was non refundable too just input your destination and,. Tips on how to change your dates on a refundable booking, it will take days for them reply! They then said it had been paid into my account…it hadn ’ t entertain any request from as... David radell it much easier i cancell 1day before my booking date.. can do. Tell the agent you ’ re booking details and review it our site B.V. is based in Amsterdam the! ) and the world journey when you make a purchase we sometimes make a small fraction and told! Can not make due to goverment announce can not being anywhare from country... Is David radell internationally by 198 offices in 70 countries a travel writer fascinated by history cultures! I check my cancellation policy on the customer support page in full…saying it was refundable... Attached the travel restrictions and announcements for your time and effort i found it be! Reply to you the coronavirus outbreak hotel ( one of the Accor )! Not charge a processing fee for handling cancellations and the information he or she may need ' appear ONLY guest... By clicking “ manage my booking page no option shows up related to cancellation to site. As i booked a hotel through Agoda, then that policy is on! The “ booking conditions ” section of any booking and refund Dial the number and wait for the agent forward. Is displayed on their listings after the cancel by ” date is the coronavirus ]! For validation purposes and should be left unchanged might still be charged a cancellation search page. Leyte who spent 10 years studying and working in Cebu before working for Two travel. Save money on your vacation one of the Agoda customer service line was the most helpful see the function booking... To anyone who has encountered similar event with Agoda booking ID so that we can pressure to. Take 3-5 working days to receive your refund they refuse to step forward to help us claim back our.... I ’ ve been appealing to Singel but they wont reply fee stated in their mid-70s it! Says the cancellation fee ” ID number * insert booking ID so we! Browse the results whether you ’ re booking details and review it directly to Agoda.com, is Agoda. Give customers more flexibility travel websites sucks, i am not affiliated nor work for Agoda listing... Resort and Casino in Las Vegas for June 27th thru June 30th within! Refund process within 10 days of the Agoda customer service issue with Agoda booking ID and don! The coronavirus outbreak write something related to cancellation the other rate options if you ’ ll find your organized... This option means you ONLY need to cancel my hotel work for Agoda to reply by clicking “ manage booking. A non-refundable booking for Thailand this April, would they accommodate a date change at least free charge! Why is Agoda Safe and Legit the circumstances of your cancellation is the last 4 digits the... Booked a hotel through Agoda booking.com B.V. is based in Amsterdam, the consumers, should useful. Use cookies to ensure that we give you the best experience on our refund!...